.
sales@carbonimports.ca
Contact us anytime via email, facebook or instagram
@carbonimports
We ship internationally to all countries
When will my order ship?
Once an order is placed, we will have it shipped out within 3-5 business days. Out of stock items will have a back order notice with an ETA posted under the product description. Please email us if you have any other questions regarding items in stock.
How can i track my order ?
How can i cancel my order ?
Where do you ship from?
How can i tell if an item is in stock?
How can i change my order?
Do you offer forged carbon?
What shipping options do i have?
Do I have to pay custom fee’s?
How can i tell my item is in stock?
Do you offer a TUV/Materials certificate ?
I received my item but it is damaged
Customers are strongly encouraged to open all items as soon as they are received to thoroughly inspect for any shipping-related damages. Damages due to mishandling by customers or installers are not covered and Carbon Imports will not be responsible for any return or exchange accordingly. If you have received an damaged item please email us immediately & we will have it corrected. Any damages must be reported to Carbon Imports within 5 business days of receiving the item in order to open a claim.
How can i return my order ?
How is the quality of your products ?
All our wet, dry and forged carbon fiber products are made using genuine, light weight, carbon fiber made to resist uv, dirt, grease, oil, snow, freezing temperatures etc. A high grade clear coat finish ensures protection and longevity. All our other products come with necessary tools for installation. All of our products are made to fit like OEM.
Do you offer a warranty ?
Management during covid 19
Carbon Imports is actively monitoring the coronavirus (COVID-19) pandemic. When it comes to items in the mail, we can advise that the PHAC and the World Health Organization (WHO) continue to state that there is a very low risk regarding incoming mail items. Due to recent covid restrictions we are forced to operate at a lower capacity then usual. We thank our customers for working with us during these times.
Shipping during covid 19
Items affected during covid 19
Ask a Question
Have a question or suggestion? Feel free to contact us using the form below