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sales@carbonimports.ca

 

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@carbonimports

 

We ship internationally to all countries

Where do you ship from & How long will it take?

All North American orders ship from California. 

Delivery typically takes: 
• USA: 3-5 business days with standard shipping. 
• Canada: 3-7 business days. Ontario customers can opt for local pickup at our Toronto warehouse or delivery via local courier. Outside Ontario, we ship directly from California to you, and customs fees may apply.

If your item isn't in stock at our California warehouse, orders can be expedited from our factory. Additional charges may apply-email us at sales@carbonimports.ca for a quote and timeline. Tracking is provided once your order ships!

How can I track my order ?

How can I cancel my order ?

How can I tell if an item is in stock?

How can I change my order?

Do you offer forged carbon?

Tariffs

Warranty

What shipping options do I have?

If you are located outside of North America, your order will be shipped from our international warehouse. All international orders for small items i.e Canards and Spoilers will ship express (7-10 days). Larger items such as Front lips & Diffusers will ship via standard air (10-12 days). If you require the item urgently we can also ship from our Canadian/US warehouse, additional shipping charges will apply. 

Do I have to pay custom fee’s?

How can I tell my item is in stock? 

Do you offer a TUV/Materials certificate ?

I received my item but it is damaged

Customers are strongly encouraged to open all items as soon as they are received to thoroughly inspect for any shipping-related damages. Damages due to mishandling by customers or installers are not covered and Carbon Imports will not be responsible for any return or exchange accordingly. If you have received an damaged item please email us immediately & we will have it corrected. Any damages must be reported to Carbon Imports within 5 business days of receiving the item in order to open a claim.

How can I return my order ?

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