Customers are responsible for any custom fee's imposed by their countries law. Orders shipped from our overseas warehouse are always marked down when shipping from our international location. 

Our inventory count is only applicable for customers located in North America. Orders outside of North America will require upto 7-15 business days for production. You will receive an email if there are any delays past our standard time for production. Please email us at sales@carbonimports.ca if you require specific dates.  

All returns will be subject to a 25% restocking fee. The item must be returned within 7 days of receipt at the customers expense. The item must be in an acceptable return condition upon inspection by Carbon Imports, or an order cancellation is processed. Original shipping charges are nonrefundable. The refund amount will be credited to the original credit card or payment method used for purchase less any restocking, cancellation, or processing fees.